Privacy Policy

for the usage of the contents of


Art. 1

To enable the utilisation of the platform contents of, the Quantum Trade Solutions GmbH, Jahnstraße 43, 63075 Offenbach am Main, Germany, registered with the commercial register of the Local Court (Amtsgericht) in Offenbach am Main under number HRB 48296, represented by the managing directors Rolf Schlotmann and Moritz Czubatinski, each having the sole right of representation, VAT-ID No. DE299024904 collects, processes and uses personal data of the users of the website in accordance with the following provisions.


Name and contact data of the privacy officer: Rolf Schlotmann, address as above, E-Mail:


Art. 2 Personal data

(1)  We collect, process and use your personal data only with your consent or if a statutory provision is permitting this. We will only collect, process and use such personal data, which are required for the performance and utilisation of our services and which you are providing to us on a voluntary basis.

(2)  Personal data are all data, which contain information on the personal or factual situation of an identified or identifiable person. This includes for example the name, the e-mail address, the home address, the gender, the date of birth, the telephone number or the age.


(3)  The legal basis for the processing of data is Article 6 (1), sentence 1, lit. f. of the General Data Protection Regulation (GDPR). Our legitimate interest follows from the purposes of data collection listed under Article 3 of this Privacy Policy. We do not, in any event, use the data to draw conclusions about your person.

(4)   Furthermore, we use cookies and analysis services when you visit our website. For further details, please see Articles 4 and 5 of this Privacy Policy. The data processed by cookies is required for the aforementioned purposes in order to protect our legitimate interests and those of third parties pursuant to Article 6 (1), sentence 1, lit. f. GDPR.


(5)  Most browsers accept cookies automatically. You can, however, configure your browser in such a way that no cookies are stored on your computer or that a message always appears before a new cookie is created. Please be aware that, if you completely deactivate cookies, as a result you may not be able to use all the functions of our website.


Article 3 – Purposes of the collection of personal data

We collect, process and use your data for the following purposes:


·      For the handling of your order(s)

·      For the creation of your customer account as a personal profile

·      To answer your questions

·      When subscribing to the e-mail newsletter


When registering for the newsletter:

If you have expressly consented in accordance with Art. 6 para 1 sentence 1 lit. a GDPR, we use your e-mail address to regularly send you our newsletter. For the receipt of the newsletter the indication of an e-mail address is sufficient.

We use the so-called double opt-in procedure for sending the newsletter. This means that we will send you a confirmation e-mail asking you to confirm by clicking on a link that you wish to receive our newsletter in the future.

Unsubscribing from the newsletter is possible at any time, for example via a link at the end of each newsletter. Alternatively, you can also send your unsubscribe request at any time via e-mail to


When contacting us by e-mail or using the contact form:

For questions of any kind we invite you to contact us via a form provided on the website or send us an e-mail. If you use the contact form, you will need to provide us with a valid e-mail address so that we know who the request came from and to answer it. Further information can be provided voluntarily. These data are stored and used solely for the purpose of answering your request and the associated technical administration.

The data processing for the purpose of contacting us is in accordance with Art. 6 para 1 sentence 1 lit. a GDPR based on your voluntarily granted consent. After completion of the request made by you the personal data collected in this context will be automatically deleted.


Art. 4 Disclosure of data

Your personal data is not disclosed to third parties for purposes other than those listed in this Privacy Policy. We pass your personal data on to third parties only if:

  • You have issued your express consent for us to do so in accordance with Article 6 (1), sentence 1, lit. a. GDPR
  • Disclosure pursuant to Article 6 (1), sentence 1, lit. f. GDPR is necessary for the purpose of asserting, exercising or defending legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  • There is a legal obligation governing the disclosure pursuant to Article 6 (1), sentence 1, lit. c. GDPR, and
  • Such is permitted by law and is necessary, pursuant to Article 6 (1), sentence 1, lit. b. GDPR, for the purpose of processing contractual relationships with you


§ 5 Automatic data collection with cookies and analytical software

(1)  A cookie is a text file, which is stored in the cache memory of your browser and which enables an analysis of your utilisation of our website. This way, it is for example possible to show you information especially tailored to your interests. Your data will neither be published by us nor passed on to third parties.

On the one hand, the use of cookies serves to make the use of our website more pleasant for you. For example we use so-called session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our page.

In addition, we use temporary cookies that are stored on your device for a specified period of time to improve the usability of our website. In case you visit our website again it will automatically recognize that you have already been with us and what inputs and settings you have made in order not to have to re-enter them.

We also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer. This leads to the possibility to show you information tailored to your interests.

The data processed by cookies are required for the purposes mentioned in order to protect our legitimate interests as well as third parties according to Art. 6 para 1 sentence 1 lit. f. GDPR.

Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are stored on your computer or a warning always appears before a new cookie is created. However, we would like to point out that disabling cookies may mean that you can not use all features of our website. Please find below the links by which you can change the cookie settings for common browsers:

– Internet Explorer:

– Firefox:

– Chrome:

– Safari:

– Opera:


(2)  This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). Google uses cookies that are stored on your computer and that allow an analysis of your use of the website. We use this service for visitor counter, operating system, browser type, referrer URL, IP address (anonymized), time. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA where it is stored. However, due to the activation of IP anonymization on this website your IP address will be truncated and thus anonymized by Google within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google is certified to the US Data Protection Convention „Privacy Shield“ which ensures compliance with the level of data protection in the EU. Google will use this information to evaluate your use of this website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address provided by Google Analytics will not be merged with other Google data. You can prevent the storage by an appropriate setting of your browser software, but this may lead to limitations in the usability of this website.

You can prevent the collection by Google as well as the processing of the data by downloading and installing the browser plugin available under the following link

In addition, you can find further information on the privacy policy of Google under


(3)  Due to our legitimate interests in the analysis, optimization and economic enterprise of our offer we use „Facebook Pixel“ provided by Facebook Inc., Menlo Park, Kalifornien, USA or if used in the EU Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland („Facebook“). With the help of Facebook it is, on the one hand, possible for Facebook to designate the visitors of our offer as a target group for the presentation of advertisements. Accordingly, we use Facebook in order to send our advertisements to those Facebook users who have a potential interest in them. Facebook is certified to the US Data Protection Convention „Privacy Shield“, which ensures compliance with the level of data protection in the EU. You can prevent the collection of your data by the appropriate setting of your browser.


(4)  To enable the support ticket system on this website we use a plug-in from Zendesk, Inc., 1019 Market St., San Francisco, USA („Zendesk“), which collects and stores pseudonymous data for the purpose of responding to support requests. By this pseudonymized data usage profiles can be created under a pseudonym. Cookies might be used. If the information collected in this way has a personal reference the processing will be carried out in accordance with Art. 6 para. 1 lit. f. GDPR based on our legitimate interest in effective customer service. Without the individual consent of the person concerned the data collected with this technology will not be used to personally identify the visitor to this website. In order to avoid the storage of Zendesk cookies, you can, as shown above, change your browser settings. However, this may limit the usability of this website. Zendesk is certified to the US Data Protection Convention „Privacy Shield“ which ensures compliance with the level of data protection in the EU. Under the following link you can change the respective settings:


(5)  To improve the technical stability of our service by monitoring system stability and detecting code errors, we use the services of Sentry (Functional Software, Inc., 132 Hawthorne Street, San Francisco, CA 94107, USA). For more information see

(6)   To run our newsletter service we use the MailChimp service of The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA ( („MailChimp“). For this purpose, we will forward your data provided to MailChimp when you sign up for the newsletter. This transfer is made in accordance with Art. 6 para 1 lit. f. GDPR and serves our legitimate interest in using an efficient, secure and user-friendly newsletter system. MailChimp typically transmits the data collected to a MailChimp server in the US where it is stored.

MailChimp uses this information for sending the newsletter and for the statistical evaluation of the newsletter on our behalf. For the evaluation, the e-mails sent include so-called web beacons or tracking pixels which represent one-pixel image files stored on our website. This way it is possible to determine if a newsletter message has been opened and which links have been clicked on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, operating system). The data will be collected exclusively pseudonymized and will not be linked to your other personal data, a direct personal reference is excluded. This data is for statistical analysis of newsletter campaigns only. The results of these analyzes can be used to better tailor future newsletters to the interests of the recipient.

By unsubscribing from the newsletter you can object this use.

MailChimp may have its own legitimate interest in this data and in accordance with Art. 6 para 1 lit f. GDPR and may use the data itself for the needs-based design and optimization of the service as well as for market research purposes, for example to determine from which countries the recipients are. However, MailChimp does not use the data of our newsletter recipients to contact them or to pass them on to third parties.

To protect your information in the US we have entered into a data processing agreement with MailChimp based on the standard contractual clauses of the European Commission to allow the transfer of your personal data to MailChimp.

In addition, MailChimp is certified under the US Data Protection Convention „Privacy Shield“ and is committed tocomplying with EU data protection requirements. For more information please visit


(7)  For the storage of our website we use the services of CloudFlare Inc, 101 Townsend St, San Francisco, CA 94107, USA („CloudFlare“). All data transmitted to or from this website passes through the worldwide network of CloudFlare. The data is cached, access is logged.In general the nearest data center is being used. CloudFLare also operates data centers outside the European Union. According to CloudFlare the cached data is regularly deleted within four hours, but at the latest after three days. For more information see

To protect your privacy we have entered into a Data Processing Agreement with CloudFlare based on the standard contractual clauses of the European Commission to facilitate the transfer of your personal information to CloudFlare.  


Art. 6 Consent

By using the website, you consent to the storage and use of your data as described above. By entering your personal data you declare your consent to the described processing of the data and their use.


Art. 7 Payment processing

If you choose the payment service provider Paypal, we will transfer your payment data to Paypal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg („Paypal“). The disclosure is made in accordance with Art. 6 para 1 lit. b GDPR and only insofar as this is necessary for the payment process. Paypal reserves the right to check the creditworthiness of the payment transaction. For this, your payment details may be passed to credit bureaus according to  Art. 6 papa 1 lit. f GDPR based on the legitimate interest of Paypal in the determination of your solvency. The credit report may contain probability values. Insofar as these probability values are included in the result of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. Address data may be included in this calculation. For more information visit

If you select the payment method „credit card“, payment will be processed via Stripe Payments Europe Ltd, Block 4, Harcourt Center, Harcourt Road, Dublin 2, Ireland („Stripe“). All data required for payment processing will be used by Stripe for the sole purpose of making the payments and will be securely transmitted via the SSl process. The transfer of your data takes place in accordance with Art. 6 para 1 lit. b GDPR and solely for the purpose of payment processing. For more information about Stripe’s privacy policy, visit


§ 8 Your rights – contact details

(1) You have the right to

·      demand information about your personal data processed by us pursuant to Art. 15 GDPR. In particular, you may provide information about the processing purposes, the category of personal data, the recipients or categories of recipients to whom your data has been or are supposed to be disclosed, the planned storage period, the right of rectification, deletion, limitation of processing or opposition, the existence of a right to complain, the origin of your data, if not collected from us and the existence of automated decision-making including profiling and, if necessary, meaningful details about their details;

·      demand pursuant to Art. 16 GDPR the correction of incorrect or complete personal data stored with us;

·      demand pursuant to Art. 17 GDPR the deletion of your personal data held by us, unless the processing for exercising the right of freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest of for assertion, exercise or defense of legal rights is required;

·      demand the restriction of the processing of your personal data according to Art. 18 GDPR, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and wen o longer need the data, but you require it to assert, exercise or defend legal claims or you have objected to processing in accordance with Art. 21 GDPR;

·      the notification in accordance with Art. 19 GDPR, to notify you of the alleged rectification or deletion of data or restrictions on processing to all recipients to whom the personal data relating to you have been disclosed;

·      receive in accordance with Art. 20 GDPR your personal data that you have provided to us in a structured, common and machine-deadable format or to request transmission to another person in charge;

·      revoke your once given consent to us at any time in accordance with Art. 7 (3) GDPR. In the event of withdrawal, we will delete the data concerned immediately, as far as further processing can not be based on a legal basis for consentless processing. The revocation of a given consent shall not affect the lawfulness of the processing effected on basis of the consent until the revocation has been received;

·      complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace, the place of our regsitered office or the location of the alleged infringement.

(2) If you would like to exercise your right of revocation or objection, please send an e-mail to


Art. 9 Right of objection

If your personal data is processed based on legitimate interests in accordance with Art. 6 para 1 sentence 1 lit. F. GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct mail. If you exercise your right of objection, we will stop the processing of the data concerned. Further processing is reserved if we can demonstrate compelling legitimate reasons for processing that outweigh your interests, fundamental rights and fundamental freedoms, or if the processing serves the assertion, exercise or defense of legal claims. In the case of direct advertising, you have a general right of objection, which is implemented by us without stating a particular situation.

If you wish to exercise your right of revocation or objection, please send an e-mail to


Art. 10 Security – deletion of information

(1)  We use the common SSL (Secure Socket Layer) method within this website in connection with the highest level of encryption supported by your browser. In general, this is a 256-bit encryption. If your browser does not support this encryption we will use 128-bit v3 technology instead. Whether a single page of our website is transmitted encrypted you can see by the closed representation of the key or lock icon in the bottoms tatus bar of your browser

In addition, we take appropriate technical and organizational measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security measures are being improved according to technological development.

(2)   The duration of storage of personal data is based on the respective legal retention period (e.g. commercial and tax retention periods). After the deadline, the corresponding data is routinely deleted if it is no longer required to fulfill the contractual relationship between us and if there persists on our part no legitimate interest in the re-storage.


Art. 11 Actuality – changes to this privacy policy

This privacy policy is currently valid and is valid as of May 2018. As a result of the further development of our website and offers thereof or due to changed legal or official requirements, it may be necessary to change this privacy policy. The current privacy policy can be viewed and printed at any time on the website at